Trokera Wallet Privacy Policy

Introduction

Trokera Wallet, operated by Trokera El Salvador S.A. de C.V., values your privacy. This document describes how we handle your personal and usage information through our website, mobile applications, and other services (collectively referred to as "Services").

Policy Acceptance

The use of our Services, including downloading our applications or visiting our website, indicates your consent to the practices described in this Privacy Policy.

Data Collection

Our goal is to limit the collection of personal information. However, interacting with our support team or our Services may require the collection of certain personal details, such as contact information and public wallet addresses. These instances are designed to enhance our Services and support.

Data Use and Sharing

We prioritize the privacy of your data and do not sell it to third parties. Your information may be shared with service providers or as part of business operations to enhance our Services, comply with legal obligations, protect our rights, or in the case of a business transfer.

Aggregated, non-personally identifiable information may also be shared with our partners for business analysis.

Your Rights and Data Management

You have rights regarding your personal data, including access, correction, deletion, and objection to processing. Requests can be made through our designated contact channels. We retain personal data only as long as necessary for our operational purposes and to comply with legal obligations.

Security Measures

We are committed to protecting your information with appropriate technical and organizational measures. Despite our efforts, the inherent risks associated with data transmission and storage cannot guarantee absolute security.

Children’s Privacy

Our Services are not targeted at individuals under 18, and we do not knowingly collect data from children under 13. Should such a situation occur, we will take steps to remove such information from our records.

Policy Changes and Contact

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Users are encouraged to review this policy periodically. Any amendments will be communicated through our Services.

For questions or concerns about our privacy practices, please contact us at: Email: soporte@trokera.com

Physical Mailing Address: 3° CALLE PONIENTE PSJ. STHALL, COL. ESCALON, #3654, SAN SALVADOR, SAN SALVADOR